Living in a leasehold property often means sharing walls, ceilings, and communal spaces with neighbours. While most residents are considerate, noise disturbances can occasionally become a serious nuisance. Whether it’s loud music, barking dogs, or late-night DIY, leaseholders have several practical steps they can take to address the issue constructively and legally.

1. Understand the Nature of the Noise

Before taking action, assess the situation:

• Is the noise a one-off or a recurring issue?
• Does it occur during unsociable hours (typically 11 pm–7 am)?
• Is it excessive or just everyday living noise?

2. Speak to Your Neighbour

Often, the most effective first step is a calm, friendly conversation:

• Choose a neutral time to talk
• Explain the impact the noise is having on you
• Avoid confrontation—many people are unaware they’re causing a problem

If a direct conversation feels uncomfortable, consider writing a polite note or asking your managing agent to make contact on your behalf.

3. Keep a Noise Diary

Start documenting the disturbances:

• Record the date, time, duration, and type of noise
• Note how it affects your wellbeing or daily life
• If safe and legal, consider audio or video recordings for evidence

4. Escalate Through Mediation

If informal discussions don’t resolve the issue, mediation can help:

• Mediation services offer a neutral platform for both parties to be heard
• It’s often quicker and less stressful than legal action

Some local councils offer free or low-cost mediation services.

5. Involve the Managing Agent or Freeholder

Managing agents can:

• Remind leaseholders of their obligations under the lease
• Issue formal warnings for breaches (e.g., excessive noise after 11 pm)
• In some cases, initiate enforcement action if the lease terms are repeatedly violated

However, their powers are limited—they manage buildings, not behaviour.

6. Contact Your Local Authority

If the noise persists:

• Report it to your local Environmental Health department
• Provide your noise diary and any supporting evidence
• Councils can issue abatement notices and fines if the noise is deemed a statutory nuisance

7. Legal Action as a Last Resort

If all else fails:

• You may take civil action for nuisance or breach of lease
• Legal advice is strongly recommended before proceeding
• Be aware of the costs and emotional toll involved

Final Thoughts

Noise issues can be distressing, but leaseholders have a clear, structured path to resolution. By staying calm, documenting thoroughly, and escalating appropriately, you can protect your peace and uphold your rights.