BLOCK & ESTATE MANAGEMENT
Some block management companies make money in ways you'd never expect.
We make money one way. Our management fee. That's it.
Talk to your London teamOr call 01491 525 940 and speak to a human.
All Fees
disclosed upfront - management, insurance, legal
Variable
every charge traceable in your portal
Zero
fees hidden from you, ever.
Why clients actually choose us
See exactly where your service charge goes. Any time, day or night.
Every resident, director and freeholder gets their own portal login, powered by Dwellant - real transactions, not a summary once a quarter. Directors also get direct access to the full Xero ledger behind it.
Residents
Portal access (Dwellant)
Statements, invoices and documents, anytime.
Directors
Portal + full Xero access
Everything residents see, plus the live ledger itself.
Freeholders
Portal access (Dwellant)
Reserve fund and major works visibility.
Portal access is available to everyone on the account, powered by Dwellant. Full Xero login is reserved for directors, in line with data protection requirements.
Let's name it
Most managing agents fail in the same three places.
So let's not pretend otherwise. Here's what usually goes wrong - and what we do instead.
The usual way
They go quiet for weeks at a time.
The service charge is a black box.
Nobody local ever picks up the phone.
The Common Ground way
We reply. Same day, every time.
Every invoice, itemised, in your portal.
Your manager has a name and a direct line.
Switching agents
Switching sounds like hard work. It isn't.
We've done this a few hundred times. Here's exactly what happens - no jargon, no disruption to your block.
We contact your current agent and freeholder on your behalf.
We pull the accounts, contracts and reserve fund records.
We run a short handover overlap, so nothing gets dropped.
You get a welcome pack, a named manager, and portal access.
Timing
How long does it actually take?
Most switches are simpler than people expect.
Week 0
Week 4
Week 12
Straightforward switch - 4 weeks
Complex (disputes, legal charges) - up to 12 weeks
Fees
All fees, totally transparent.
We earn from the work we do. Every source of income is disclosed, and our customers can verify it themselves.
SERVICE CHARGE
Management Fee
fixed, on invoice
Ground & communal maintenance
at cost
Insurance arrangement
commission disclosed
Legal pack fees
disclosed, on request
Reserve fund administration
included
Referral fees from contractors
£0.00
Mark-up on maintenance invoices
£0.00
Hidden income streams
£0.00
Total
All fees, totally transparent
We earn from our management fee, and from insurance and legal arrangements - every source of income disclosed, and verifiable by our customers.
Why we exist
Alan didn't set out to run a property management company. He set out to fix one.
Years spent chasing his own managing agent for a straight answer led him to start Common Ground with one rule: nothing gets hidden from the people paying for it. The live portal above isn't a nice-to-have feature - it's the reason this company exists.
“I got tired of not knowing where my own money was going. So I built the company I wished existed.”
— Alan, Founder
Proof
Don't take our word for it.
Talk to your London team
Leave your number and we'll call you back - or call now, a real person answers.
Call us: 01491 525 940
OxfordJohn Eccles House, Oxford Science Park01865 538 077
London
4 Wimsley Street, London W1W 8HF
020 4551 9116
Common Ground Estate and Property Management Ltd is an appointed representative of Global Assured Financial Consultant Limited, authorised and regulated by the Financial Conduct Authority. Company number 1523239 · ICO registration number Z6300233. © 2026 Common Ground Estate and Property Management.